JACKSON LOCAL BOARD OF EDUCATION

JOB DESCRIPTION

Position: Technology Assistant – Internship

Reports to: Technology Administrator or designee

Employment Status: Part-time (up to 24 hours per week/50 weeks per year)

FLSA Status: Non-Exempt

Description: The Technology Assistant provides assistance to the technology administrator for all administrative tasks,

                     including servers, computers, printers and various peripherals.

NOTE: The below lists are not ranked in order of importance

Essential Functions:

• Serve as a role model for students in how to conduct themselves as citizens and as responsible, intelligent human beings
• Has a legal responsibility to help instill in students the belief in and practice of ethical principles and democratic values
• Shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his/her employment in the District
• Ensure safety of students
• Make contact with public with tact and diplomacy
• Maintain respect at all times for confidential information
• Interact in a positive manner with staff, students, and parents
• Promote good public relations by personal appearance, attitude, and conversation
• Provide technical support to the school-based computers, peripherals, and network equipment
• Troubleshoot hardware and software problems
• Assist with upgrades and needed changes
• Assist teachers and staff with use of software and hardware
• Ensure equipment is working properly
• Provide timely resolution of computer problems by providing answers or referral
• Install new software and hardware
• Requires good organization skills, accuracy and attention to detail
• Works independently with limited supervision

Qualifications:

• Graduation from high school and three years of experience in the use of computing and information technology resources
• Specific knowledge of the particular software or systems supported may be required
• An equivalent combination of training and experience which provides the required knowledge, skills, and abilities for the position

Required Knowledge, Skills, and Abilities:

• General knowledge of computers
• General knowledge of related information technology devices
• General knowledge of software packages utilized
• Ability to communicate with users to determine the nature of problems
• Ability to communicate effectively with users who may not be adept in clarifying problem situations
• Ability to assist users with applications
• Ability to establish and maintain effective working relationships and team environment
• Ability to solve independently most minor problems

This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed by the incumbent. The incumbent will be required to follow the instructions and perform the duties required by the incumbent’s supervisor, appointing authority.

Revised:  9/1/2026 - kh